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Privacy notice

Last updated: November 7, 2026

At AO Consultoría we protect the information you entrust to us. This notice explains what data we process, why, and how you can exercise your rights, under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties.

01Data controller

Desarrollo y Consultoría AO, S.C. (“AO Consultoría”), with its address at Av. Revolución 1225, 6th floor, Col. Los Alpes, Álvaro Obregón, 01010 Mexico City, is responsible for processing your personal data.

For any matter related to this notice, write to ao@aoconsultoria.com.

02Data we collect

Depending on our relationship with you, we may process the following data:

  • Identification and contact: name, email, phone number, company, position and country.
  • Tax: tax ID (RFC), tax status, electronic invoices and tax returns.
  • Your company's financial and asset data: bank statements, accounting and financial information.
  • Employment data, when we run payroll: the employee data needed for calculation, payroll invoicing and social security.
  • Browsing data: information collected through cookies and analytics tools when you visit the website.

We do not request sensitive personal data. If a service ever requires it, we will ask for your express written consent.

03How we use your data

Purposes required for the service:

  • Respond to your requests for information, meetings and the Doing Business in Mexico guide.
  • Prepare proposals and provide the accounting, tax, legal, finance and payroll services you hire.
  • Comply with obligations before authorities such as the SAT, IMSS, INFONAVIT and STPS.
  • Invoice, collect payment and give you access to AO INSIGHT.

Additional purposes:

  • Send you information about our services, publications and events.
  • Run quality surveys and internal statistics.

If you do not want us to use your data for the additional purposes, write to us at any time. Saying no does not affect the services you hire.

04Who we share your data with

  • Tax, labor and social security authorities, when the law requires it or the service calls for it.
  • Outside lawyers and specialists working on your matter, under confidentiality agreements.
  • Providers of technology services such as hosting, email and accounting software, who may use your data only to provide that service to us.

We do not sell or rent your personal data.

05Your data rights (ARCO)

You can access, rectify or cancel your data, or object to its use. To do so, send an email to the address in this notice including:

  • Your name and a way to reply to you.
  • An official ID, or your representative's ID and proof of their authority.
  • A clear description of the data and the right you want to exercise.

We will reply within 20 business days at most and, if your request is granted, apply the change within the following 15 business days.

06Withdrawing consent or limiting use

You can withdraw your consent or ask us to limit the use of your data through the same procedure. Some data must be kept by law, such as tax information.

07Cookies and analytics tools

The website uses cookies and analytics tools such as Google Analytics and the Meta pixel to understand how pages are used and to measure our campaigns. You can turn them off in your browser settings.

If you message us on WhatsApp, that conversation is also subject to WhatsApp's privacy policies.

08Changes to this notice

We may update this notice due to changes in the law or in our services. The current version will always be on this page, with its update date.

If you believe your right to data protection has been violated, you may contact the authority responsible for personal data protection.